SaveDefender
Last Updated on Friday, 15 January 2010 13:11 Sunday, 20 September 2009 09:19
| SaveDefender is reported to be a rogue application. There are several ways a fake/rogue application may enter into your computer. 1) You may have downloaded it knowingly or unknowingly mistaking it to be something else.
It is also reported at S!Ri.URZ blog that The Trojan-Downloader uses 2 files, the rogue installer and a trojan fake alert. This new version also comes with a RootKit and it patches files in memory: (dump_atapi.sys and dump_WMILIB.SYS). If that happens then there will be a virus component running in the memory while you are trying to remove it. If you are unable to search and delete its files as mentioned in this article, try to do a memory scan using your antivirus application, Also do a scheduled boot time scan in order to find and delete the virus infected files, during the boot time. Usually most of the antivirus applications do a memory scan as well as a scheduled boot scan. You can find latest ThreatExpert analysis reports of this rogue on this link If you happen to have the rogue installer, you can submit it to threatexpert site and get it analyzed. That will help you to get the precise information about the virus. |
Files AssociatedThese are the different EXE file names that are used in this malware SaveDefender.exeSaveDefenderSvc.exe It also creates a process with a random name which will be different on different computers. For example the files below were found in different computers. 4j80s24q.exe m3i2ot68.exe and several semi randomly generated files in the C:\Windows directory |
Trying system restoreIf you know the duration since your computer is infected, you can try to restore your computer at a prior date, that will work like a miracle in removing the infection
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Free removal tools
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Manual RemovalThese are the steps to be taken, if you want to or need to remove the infected files manuall. You may not find all the files that are mentioned below on an infected computer. The virus adds different files depending on its variation. I have listed all the names found in the reports available. |
Boot in safe mode Sometimes you will not be able to delete a file even if you find it, in that case you should boot in safe mode and then try to delete it/ them.
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Remove Processes from Task Manager Press Ctrl Shift Esc to open Task Manager. See in the list of the processes for SaveDefender.exe, SaveDefenderSvc.exe, and a random looking name Select and press End Process button, Confirm to terminate the process and Close Task Manager. Alternately you can use Windows Defender to see the path of a currently running program/ process and its publisher, so as to differentiate malware processes from processes belonging to legitimate publishers. You may find such processes listed under Unknown Publisher in windows defender.
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Removing entry from windows startup The system configuration can be started in xp and in vista by typing msconfig in the run box/ start menu search box. In xp by clicking on Start > run . The windows startup is reversible, therefore you can check / uncheck any entry from windows startup any number of times. After the system configuration window is open, Click on the Startup tab, that will list all the programs that are scheduled to start with windows. Expand the middle column using your mouse pointer so that you can see the full path of the program. Locate and uncheck "SaveDefender", "SaveDefender Software" or SaveDefender.exe, SaveDefenderSvc.exe, and any random looking name (look for any other suspicious names) Press Apply , Press Close/Ok , Select "do not restart" at the next prompt. Removing windows Service This malware creates a new windows service named "SaveDefenderSvc" or SaveDefender Security Service. By default is is stopped. This service can be removed after deleting the file "SaveDefenderSvc.exe" and then removing it from the registry, easily done by running CCleaner. |
View Hidden Files Before you could delete SaveDefender and its associated files you need to search for them, and before doing that you need to enable to view hidden files and folders
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Deleting files After restarting the computer, use the windows search utility to search for "SaveDefender" and also search for the names that you found and removed in the task manager or in the startup list. This search should find all its folders on the hard disk , delete the folders from the hard disk. These are some folders that were found on different infected computers. C:\Documents and Settings\All Users\Start Menu\Programs\SaveDefenderC:\Program Files\SaveDefender Software C:\Program Files\SaveDefender Software\SaveDefender (the folders in temp are also semi randomly generated names) %Temp%\nsg2.tmp %Temp%\nsu3.tmp (the file names in temp folder also differ from computer to computer) Delete the above folders. These are the locations of its exe files. C:\Program Files\SaveDefender Software\SaveDefender\SaveDefender.exe (these files below are randomly named) C:\Windows\System32\4j80s24q.exe C:\Documents and Settings\[UserName]\Local Settings\Temp\4j80s24q.exe and some other files %Temp%\nsg3.tmp\time.dll Apart from the above folder several other files were found in the C:\Windows directory they are listed below. These are semi random named, you need to look inside the C:\Windows directoy and delete similar files if found. These files were found on a single computer. These names will be different on every infected computer, but you can be certain that they would begin with 1 or 2 , and have OCX, BIN, CPL, EXE, DLL extentions. They will be approx 13-20 characters long. Will include letters and numbers. And some garbled text will be found inserted in between, such as not-a-virus, virus, hack, backdoor, worm , spambot and so on. This is the analysis report where I found these files. 1021thre951733z.dll 10551hacktool95z.dll 10559v9rzs71d.ocx 106985roj1z.ocx 10a0backzo5r9201.ocx 10b65z92597.cpl 111925orz58.exe 11573viru5z7f9.ocx 12091vi5zs9f.exe 13531vir9s4f6z.cpl 13790spamzot5289.exe 13909viruz507.cpl 13f5vir9175z.bin 14514zo5m1b9.dll 145505ot9a-viruz77e.dll 14561not59-virus3z5.exe 14577ha59tozl3a9.ocx 145809roj75z.bin 146ez95ware1563.ocx 14869hrea51z395.dll 1500995rz7da.dll 1504spazbot5499.cpl 15059hrezt32482.dll 150905pycz.ocx 15278v5ru926z.cpl 1595steal902z.bin 1596ztroj439.cpl 15bspzw9re2854.ocx 162339pamboz658.cpl 16255notza5vi9us48f.ocx 165z95py7779.cpl 165zt5reat320149.ocx 16655worz79a.dll 16928not-a-viru92az5.bin 16c2zdd95re2881.exe 17395wor52cfz.cpl 177z9vi5us9b.ocx 17818not-a-vi5u9z56.exe 1789zworm5a45.ocx 1807z5p9ac.ocx 18505tzoj5699.dll 185ct9reatz22515.ocx 185z5sp957.bin 18645tealz8309.exe 18z52t59j54a.ocx 18z795pambot7c3.exe 19147no5-a-virusfcz.ocx 19147no5-a-virusfcz.ocx 19194s5y5z3.cpl 19259t9oj795z.dll 19383vi5usz52.exe 19383vi5usz52.exe 19952wzrmd2.exe 1997steal358z.bin 19z56hackt5ol6e99.bin 19z795py7dc9.dll 1a5b9ckdzor2072.bin 1a5z5pyw9re1255.bin 1afzthief21905.ocx 1b99zhreat25578.ocx 1c6d5wzloader24119.ocx 1d3tzi5f970.bin 1d9fa5dware1966z.bin 1z005sp548c9.dll 1z085spambot49d.dll 1z499s5y3dc9.ocx 1z695spy194.exe 20469tr95z6e.dll 20515trz5194.dll 20bathi591z26.cpl 20ez5par9e701.cpl 21339troj2az5.ocx 2191zspam5ot716.ocx 226z9tr5j2c9.ocx 22905not-5zvirus6bb.dll 22z50hackto9l297.ocx 23239s5z20.bin 23470spa59zt3df.dll 2359spamzot14.dll 2388v9zu5ac.exe 23995spz675.dll 24392spy77z5.cpl 243caddw5re9199z.exe 24555spy7zc9.ocx 2456backdz9r1533.exe 25799hacktool1z0.exe 258z2hackt9ol7af.cpl 25923no9-azvi5us389.cpl 25abdownloaderz9.exe 25adaddwaz92598.cpl 25z99hre5t15794.dll 26198hzckto9l653.dll 264b9ack5ozr2880.cpl 264z5w95m555.bin 26579pyware5z67.bin 26899spamboz135.exe |
Run CCleaner After deleting SaveDefender and its associated files , as there will be leftover entries in the windows regitry. CCleaner is a free temp files/registry cleaner, that will automatically clean the registry as well as remove the temp files . Click here to read more |
Edit Registry if you are comfortable in using the regedit command. You can find the registry modifications in any of the reports mentioned in the begining of this article.
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More ProblemsIf you are unable to open Task Manager, registry editor, system restore, Folder Options etc If the virus has disabled them. There are free tools and techniques to solve this problem. They are listed here. Tools for Windows XP Tools for Windows Vista Use the system file checker If you want to make sure that the windows system files are not altered by the virus, and in case if they are altered then to repair them.
Unable to access security related sites It can happen if your Hosts file has been altered. To repair/ edit the hosts file. Login as administrator. open the following file in notepadC:\ WINDOWS \system32 \drivers \etc \hosts remove anything other than 127.0.0.1 Localhost, and save and close the file. Using Firewall Check your firewall for any suspicious communication from your computer to the internet and block it using firewall. Communincates with the following sites
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Reprinted with permission from ThreatExpert.com |
