SaveKeeper
Last Updated on Friday, 15 January 2010 13:15 Tuesday, 08 September 2009 12:15
| SaveKeeper is reported to be a rogue application. There are several ways a fake/rogue application may enter into your computer. 1) You may have downloaded it knowingly or unknowingly mistaking it to be something else.
If you happen to have the rogue installer, you can submit it to threatexpert site and get it analyzed. That will help you to get the precise information about the virus. |
FamilyThe other similar fake applications are Winisoft family rogues - BlockDefense, Quick Heal Cleaner, SaveDefense, SaveSoldier, SaveKeep, System Cop, WiniBlueSoft, WiniFighter, Winishield, Trust Ninja |
Trying System RestoreIf you know the duration since your computer is infected, you can try to restore your computer at a prior date, that will work like a miracle in removing the infection
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Free removal tools
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Manual RemovalThese are the steps to be taken, if you want to or need to remove the infected files manually |
Boot in safe mode Sometimes you will not be able to delete a file even if you find it, in that case you should boot in safe mode and then try to delete it/ them.
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Remove Processes from Task Manager Press Ctrl Shift Esc to open Task Manager. See in the list of the processes for a processe/s named "Savekeeper.exe" and another process with a random name, for example ah87spjzmj.exe, select if found and press the End Process button, confirm and then close the Task Manager. There would also be a random exe file, you will have to use Windows Defender to see the path of a currently running program/ process and its publisher, so as to differentiate malware processes from processes belonging to legitimate publishers. You may find such processes listed under Unknown Publisher in windows defender.
Or you can use Sysinternal's Process Explorer for easy detection and removal of virus processes.
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Removing entry from windows startup The system configuration can be started in xp and in vista by typing msconfig in the run box/ start menu search box. In xp by clicking on Start > run . The windows startup is reversible, therefore you can check / uncheck any entry from windows startup any number of times. After the system configuration window is open, Click on the Startup tab, that will list all the programs that are scheduled to start with windows. Expand the middle column using your mouse pointer so that you can see the full path of the program. Locate and uncheck "Savekeeper" and an exe file with a random name such as ah87spjzmj.exe (look for any other suspicious names) Press Apply , Press Close/Ok , Select "Exit without restart" at the next prompt.
Disabling a Service This malware creates a windows service named SavekeeperSvc. While still in the windows configuration utility, click on the services tab. Hide All the Microsoft services by checking in the box, and then look for a name SaveKeeperSvc, uncheck the box in front of its name if found, and the press Apply, press Ok, and restrat the computer at the next prompt. |
View Hidden Files Before you could delete SaveKeeper and its associated files you need to search for them, and before doing that you need to enable to view hidden files and folders
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Deleting files After restarting the computer, use the windows search utility to search for "SaveKeeper. This search will find all its folders on the hard disk , delete the folders from the hard disk. C:\Program Files\SaveKeeper SoftwareC:\Documents and Settings\All Users\Start Menu\Programs\SaveKeeper Delete all the above folders if found. Adds files with random names and extensions in the windows directory, These files are different in different installations. You can try to look manually in the windows directory for similar files as listed below. But you may not find the exact names as they are listed here or in any of the removal instructions. C:\WINDOWS\105k7p47m4k3.cpl C:\WINDOWS\1045zhackt9ol5b2.dll C:\WINDOWS\10783v9rrk0956.cpl C:\WINDOWS\10335hief401c.cpl |
Run CCleaner After deleting SaveKeeper and its associated files , as there will be leftover entries in the windows regitry. CCleaner is a free temp files/registry cleaner, that will automatically clean the registry as well as remove the temp files . Click here to read more |
Edit Registry if you are comfortable in using the regedit command. You can search and delete keys mentioning "SaveKeeper" ans SaveKeeperSvc from the registry.
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More ProblemsIf you are unable to open Task Manager, registry editor, System Restore, Folder Options etc If the virus has disabled them. There are free tools and techniques to solve this problem. They are listed here. Tools for Windows XP Tools for Windows Vista Use the System File Checker If you want to make sure that the windows system files are not altered by the virus, and in case if they are altered then to repair them.
Unable to access security related sites It can happen if your Hosts file has been altered. To repair/ edit the hosts file. Login as administrator. open the following file in notepadC:\ WINDOWS \system32 \drivers \etc \hosts remove anything other than 127.0.0.1 Localhost, and save and close the file. Using Firewall Check your firewall for any suspicious communication from your computer to the internet and block it using firewall. |
| Reprinted with permission from ThreatExpert.com |
