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Malware -
Harmful EXE
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mshelp.exe is a filename that has appeared recently in several infections of a Trojan Horse Virus, which has several variations having following characteristics. Although i would not be surprised in this filename belongs to some legitimate applications as well.
It is found to 1) creats a startup entry 2) Downloads other harmful files from internet. 3) Tries to steal usernames and passwords stored on the computer and sends them to hacker. 4) installs keylogger This article provides thorough detection and removal instructions. All the tools/ software mentioned in this article are freeware.
| Aliases: You can see a list of the aliases on this link | Delete Files: The place where mshelp.exe could be found is %systemr%\mshelp.exe these are other files that are found on infected computers, these files vary in different infections
1) %System%\sqla.dll see report
2) %Windir%\Microst.exe
%Windir%\dabc.dll see report
3) %System%\MShelp.dll
%Windir%\Help\MSSJ.CHI see report If your computer has mshelp.exe, you can search these reoprts for additional files %System% refers to the System folder. By default C:\Windows\System (in Windows 95/98/Me), C:\Winnt\System32 (in Windows NT/2000), or C:\Windows\System32 (in Windows XP and Vista).
%Windir% is C:\Windows or C:\Winnt | | View Hidden Files: Before you could delete mshelp.exe , and its associated files you need to search for them, and before doing that you need to enable to view hidden files and folders Click here to read more... | | Boot in safe mode: Sometimes you will not be able to delete a file even if you find it, in that case you should boot in safe mode and then try to delete it/ them. Click here to read more... | | End Process in the Task Manager: If you find mshelp.exe running in the Task Manager, you can select it and press End process button, that will help you to delete it from the hard disk later. Click here to read more... | Remove entry from Windows Startup: Look in the windows startup, by opening the system configuration utility and remove the entry of mshelp.exe if found. Click here to read more...
| | Unable to open Task Manager: If that happens, you can try these free tools to enable the task manager again. Click here to read more... | | Run CCleaner : If you manage to find mshelp.exe and associated files and delete it, even then there will be associated entries in the windows registry. If you run a free temp files/registry cleaner called CCleaner, that will help you to automatically clean the registry from the virus entries. Click here to read more... | Block the sites: Keep yourself protected by using a stadalone firewall software, you can see the logs of the firewall to see if there is any suspicious communication from your computer which you are not aware of. The virus communincates with one of the following sites.
elliott-bunker.com
awardspace.com | Delete the registry keys manually: If you are brave enough to do so. You can edit the registry by using the windows built in registry editor. Click here to read more... You can find the registry entries created by the different versions of this malware on the reports link given in the "Delete Files" section Best of Luck reference with permission from Threatexpert |
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